Your constructive feedback will provide insight into the care experience to enhance our quality client-centred care.

Provide feedback, suggestions or file a complaint here or call 416.962.4040 ext. 5100.

Client relations form

Additional Resources

Clients’ Declaration

Our clients’ declaration outlines expectations for care in seven dimensions: life, voice, teamwork, quality, communication, respect and harm reduction.

Read the declaration

Purpose, Values & Philosophy of Care

Every staff member, peer and volunteer acts and delivers care to clients in accordance with our purpose, values and philosophy of care

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Our Approach

Engaging compassion to deliver our holistic approach to health care, built on a history of activism, trust and respect

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Privacy and Access to Information

Learn about freedom of information and the protection of privacy at Casey House

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